Showing posts with label customer feedback. Show all posts
Showing posts with label customer feedback. Show all posts

Thursday, 29 March 2007

Trek & Chiang Dao Nest

This really does make my day when I get these .............

(I always print them and translate them, often in simplified pigeon Thai, to all involved with what we do. It is appreciated all 'round)
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Hi there,


I just wanted to write and let you guys know what a wonderful time we had staying at Chiang Dao Nests and doing a two day trek.


The food and accommodation was so nice especially when exhausted after trekking. The hospitality was awesome and the surroundings amazingly peaceful.


The trek was the absolute highlight of our travels in Thailand. Guides were informative and friendly and we met the lovely locals right in the heart of their own environment. We loved every minute!


Thanks and hopefully we'll come back sometime soon.


Cheers,
Gia & Martin

Thursday, 15 March 2007

Nice letter regarding Chiang Dao Nest Tour

14th March 2007

I wanted to immediately let you know how fantastic our day was with your guide, Tony.
My father and I were thoroughly impressed with his knowledge and respect of the hilltribes, willingness to share in Thai customs and overall polite but friendly demeanor. We have already advised other travelers that we met in Bangkok of our fabulous experience with your services.
I truly have to say that it was our best day in Thailand and one of the most remarkable days of my life! I am a frequent traveler of the world but what I learned in one day from Tony was a special thing.
In addition, the visit to the Chiang Dao Nest II for lunch was spectacular as well. The service from the staff was exceptional and the chef was fabulous! We did not have any food as good as the soup that she prepared for us that day for our entire trip in Thailand. In fact, I am going to hold her to her promise to give me a recipe!
After lunch, visiting the Cave brought a lump to my throat. There is no way for me to explain the magnitude of that moment and pictures will never do it justice. I was awestruck.
Please share our comments with your owners, and, of course, with Tony, because I was so impressed and thrilled with your services. I will be returning to Thailand with my entire family within the next 3 years and I will definitely be planning a stay at your facility for several days.
If you would like to use my comments on your website you may feel free. And, if you could do me a favor and let the cook know that I still want the recipe for the Buffalo soup, I would really appreciate it.
Many, many thanks,
Marsi and Warren California, USA

Tuesday, 5 December 2006

Thank You - Chiang Mai Tour

It's always nice to get some positive feedback .....


Hello

Recently I visited Chiang Mai with my family and booked tours over the internet with your company - http://chiangmaitours.chiangdao.com . Although my travel agent in Western Australia had not heard of this company or dealt with them in the past we took a chance and hoped that the details on your internet site we as good as they said.
Well we were more than impressed with the quality and service provided by your company and had a trouble free and enjoyable stay in Chaing Mai thanks to you.
We have travelled a fair bit and your company was one of the best we have dealt with, our guides and drivers for the days were fantastic.
Thank you again for your quality and proffesional service, we have recommended to Harvey world travel who is our travel agent in Australia to encourage their clients to use your company as they will not be disappointed.

Thank you again. Kim